Global Pathways Logistics
Global Pathways Logistics
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Terms and Conditions

Effective Date: 1/12/2026

These Terms and Conditions (“Terms”) govern the use of the website www.globalpathwayslogistics.com and all delivery and logistics services provided by Global Pathway Logistics (“Company,” “we,” “our,” or “us”). By using our website or engaging our services, you agree to be bound by these Terms.


1. Services Provided

Global Pathway Logistics provides sprinter van delivery and logistics services throughout Illinois and the Midwest, including but not limited to:


  • Local and regional delivery
  • Same-day and scheduled transportation
  • On-demand courier services
  • Transportation for brokered and direct shipper loads


All services are subject to availability, acceptance, and compliance with applicable laws.


2. Brokered Loads and Direct Shipper Loads


We provide transportation services for:


Brokered Loads

  • Services are performed based on rate confirmations issued by licensed freight brokers.
  • Payment terms, accessorials, and liability are governed by the agreed rate confirmation.
  • Brokers must be approved prior to dispatch.


Direct Shipper Loads

  • Services are provided directly to businesses or individuals.
  • Payment terms, pricing, and service scope will be agreed upon prior to pickup.
  • Written confirmation may be provided via invoice, email, or service agreement.


3. Quotes and Pricing

  • All quotes are estimates only unless confirmed in writing.
  • Pricing may vary due to:
    • Distance and mileage
    • Fuel costs
    • Waiting time or detention
    • After-hours or expedited service
    • Toll charges and accessorials


               Additional charges may apply if shipment details change.


4. Payment Terms

  • Payment terms will be stated on the invoice or rate confirmation.
  • Late payments may be subject to fees.
  • We reserve the right to suspend services for unpaid balances.
  • Factoring companies may be used, and payment instructions may be assigned accordingly.


5. Customer Responsibilities

Customers agree to:


  • Provide accurate pickup and delivery information
  • Ensure shipments are properly packaged, labeled, and secured
  • Disclose shipment contents and declared value
  • Ensure legal access to pickup and delivery locations


Global Pathway Logistics is not responsible for delays or damages caused by inaccurate or incomplete information.


6. Prohibited Items

We do not transport:


  • Illegal goods
  • Hazardous materials (unless approved in writing)
  • Perishable goods without prior written approval
  • Items prohibited by federal, Illinois state, or local law


We reserve the right to refuse any shipment at our discretion.


7. Cargo Liability and Claims

  • Liability, if any, is limited to the terms agreed upon prior to transport.
  • Claims for loss or damage must be submitted within 24 hours of delivery.
  • We are not responsible for loss or damage caused by:
    • Improper packaging
    • Acts of God
    • Weather conditions
    • Traffic delays
    • Mechanical issues
    • Actions of third parties
  • Consequential or indirect damages are not covered.


8. Delays and Force Majeure

We are not liable for delays or service failures caused by events beyond our control, including but not limited to:


  • Severe weather
  • Traffic incidents
  • Mechanical breakdowns
  • Government actions
  • Natural disasters


9. Cancellations

  • Cancellations must be communicated promptly.
  • Cancellations after dispatch may result in a dispatch fee or Truck Ordered Not Used (TONU) charge.
  • Fees will be determined based on time and distance incurred.


10. Website Use

  • Website content is provided for informational purposes only.
  • Unauthorized use of the website or its content is prohibited.
  • We do not guarantee uninterrupted or error-free website operation.


11. Intellectual Property

All website content, including text, logos, graphics, and images, is the property of Global Pathway Logistics and may not be copied or used without written permission.


12. Privacy

Use of our website and services is subject to our Privacy Policy, which explains how we collect and protect personal and business information.


13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of law principles.


14. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.


15. Contact Information

For questions regarding these Terms and Conditions, please contact:

Global Pathway Logistics
Serving Illinois and surrounding areas
Email: support@globalpathwayslogistics.com
Phone: 855-492-3695

Returns & Refunds

Returns & Refund Policy

Global Pathway Logistics strives to provide reliable and professional delivery services. Due to the nature of logistics and transportation services, completed services are non-refundable.


Refunds or service credits may be considered only under the following circumstances:


  • A service was canceled prior to dispatch and no costs were incurred
  • A billing error occurred on our part
  • A service was not performed as agreed due to a verified operational issue


All refund or adjustment requests must be submitted within 24 hours of service completion and will be reviewed on a case-by-case basis.


Once a delivery has been completed and confirmed, no returns or refunds will be issued.

For questions regarding returns or refunds, please contact us directly at support@globalpathwayslogistics.com.

Global Pathway Logistics (operating at globalpathwayslogistics.com) 

support@globalpathwayslogistics.com

855-492-3695

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GLOBAL PATHWAY LOGISTICS LLC

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